The International Organization for Standardization (ISO) is a quality management system put in place to ensure companies are held to a high quality standard. To be ISO certified, companies have to undergo a thorough audit that assesses the management system, and the company's ability to consistently meet customer requirements. According to ASQ:

Achieving certification means that an organization has demonstrated the following:
Follows the guidelines of the ISO 9001 standard
Fulfills its own requirements
Meets customer requirements and statutory and regulatory requirements
Maintains documentation

The old certification, ISO 9001:2008, will be expiring and organizations can no longer register with it starting September 2018. The new standard, ISO 9001:2015, emphasizes risk management; how will the company handle risk associated with threats and opportunities? What is the process for corrective action when a nonconformity (a deviation from a specification, a standard, or an expectation) occurs? Does the company have good communication? Keep proper documentation?

Customers can confidently work with ISO certified companies knowing they are continuously improving performance and efficiency to save time, money and resources.

We are proud to announce that HHX is ISO 9001:2015 certified! Consistently meeting or exceeding customer requirements, every hour of every day. It’s what we do.